Saturday, July 19, 2008

The Westin St. Francis Learns All About Household Appliances

BlogHer has been great with the exception of some personal lactation issues that I won’t go into right now, and having the meeting rooms in the same building as the hotel rooms has been a tremendous improvement over last year’s arrangements. The Westin is a gorgeous vintage building with friendly staff. Which makes this next incident all the more amusing.

Due to said lactation issues, I’d brought a microwavable heat pack with me, and my sister (and roommate) called the hotel “service express” concierge to request a microwave. A while later, they called back to ask, “Are you the room that requested a baby crib?”

Um no, a microwave.

About two hours later, I got back to the room after meeting friends and saw a distinct lack of microwave. I called the hotel desk. “Hi, I was wondering if someone was on the way with a microwave.”

A voice on the other side said, “How long ago did you call?”

“About two, maybe three hours ago.”

He snapped, “I can’t be held accountable for that. I just got here.”

I got a little snippy in return. “I’m not asking you to be accountable. I’m asking you for a microwave.”

“Hey I was just trying to apologize.”

A little sarcasm was in store. “Oh, I’m sorry. I didn’t recognize that as an apology. Could you please send the microwave?”

Forty-five minutes later, there was a knock on the door, and it was a uniformed man pushing a handcart bearing . . . a refrigerator.

Is it really that hard? The word “microwave” doesn’t sound anything like “refrigerator” or “baby crib.” I felt badly for having to tell him that it wasn’t what we’d requested after he wheeled it all the way to the room, but a fridge really wasn’t going to help.

Half an hour later, we finally received a microwave. Our hard won microwave. And the nice warm heat pack made my aches feel much, much better.

Now I’m tempted to order a room service salad to see if I’ll get an air conditioner or washing machine instead.


ewe are here said...

Seriously? They sent you a refrigerator in lieu of a microwave?

heh heh

Glad it all worked out in the end.

Bob said...

What a crazy episode.

Rose said...

This story isn't going to get any less funny in the retelling. And trust me, I plan on sharing it with all my friends.

wayabetty said...

Well, you should have kept the fridge for something nice on ice to drink! Glad you had fun though.

Magpie said...

i am so sorry i missed meeting you.

i did see a fridge in the hall outside slouchy's room. maybe it was the one you "rejected".

Kim Moldofsky said...

Okay, that's odd. I agree, the one location was nice. Although, everything was so close, I didn't see any of the city. We could have been in the middle of nowhere for all it mattered. In fact, my roommates and I pondered this. Imagine 1,000 women and their laptops descending on Nowheresville, Iowa.
Chicago Moms Blog

Stimey said...

That's really funny. When I checked in, I got sent all the way up to the ninth floor only to discover that my key didn't work. A trip back down to the desk later, I learned it was because the front desk told me the wrong number. I was on the 10th floor.

kittenpie said...

That's just bizarre...

Lawyer Mama said...

LOL! That's so funny! Refrigerator, microwave. Yeah they sound sooo much alike.
It was great to see you again!

whymommy said...


Jenny, the Bloggess said...

Ha! Love it.

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